Payment Policy

This Payment Policy explains payment information and related inquiries for VelvetWren. Prices are displayed in USD. Review the transaction information presented at checkout before confirming payment.

Methods Presented at Checkout

Use the payment methods actually offered for the transaction at checkout. A method available for one device, location or transaction may not be offered for another. A logo, product description or previous order is not a substitute for the methods currently presented for the order.

Check the information supplied by the relevant payment provider before using its service.

Payment Instructions

Follow the instructions displayed in the checkout and any relevant provider interface. Do not send complete card numbers, card security codes, banking credentials, passwords or authentication codes to the store by email.

If a message asks you to use a payment route that does not match the order or checkout information, check the order details before acting. Use the payment instructions supplied for the actual order.

Refunds, Posting and Disputes

Approved refunds follow the Refund Policy and are returned to the original payment method unless an applicable requirement calls for another route. Submission of a refund and its appearance in an account are separate events; payment-provider or bank posting is not controlled by the appearance of a website confirmation alone.

Keep the relevant transaction and order records when raising a refund or payment inquiry. Contacting the store does not remove any right to use a lawful payment-provider process or other mandatory remedy.

Accurate Details and Payment Questions

Use accurate billing and contact information and review the selected item, quantity and amount. If a payment cannot be completed, check the non-sensitive information entered and any message supplied by the provider. A bank or provider may need to explain an authorization or decline on its system.

For a store-related question, email yonafloris0893@outlook.com with the order reference and a description of the issue. Describe the step involved without disclosing financial credentials.

Currency, Charges and Authorization

Review the product price, quantity, delivery option, taxes and other amounts disclosed for the order. Confirm the currency and total in the transaction information. Any offer or adjustment must actually apply to the order rather than be assumed from a different item or earlier visit.

Payment authorization and the later progress of an order are separate events. Keep the order reference and any payment notification so a question can be matched to the relevant transaction.

Contact Information

VelvetWren
Email: yonafloris0893@outlook.com
Public contact address: 810 9th St SW, Spencer, Iowa, 51301, United States